jperya Privacy Policy

Welcome to the jperya Privacy Policy. jperya operates the online gaming platform accessible at jperya.net, offering Filipino players a premium selection of JILI slots, live dealer table games, sports betting, sabong, and bingo. Protecting the personal data of our players is a core operational responsibility — not just a legal checkbox.

This Privacy Policy describes how jperya collects, uses, stores, shares, and protects personal data in connection with your use of the jperya platform. It also explains the rights available to you under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA") and how to exercise those rights.

By registering a jperya account or continuing to use the jperya platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the platform and may request account closure by contacting our support team.

For the purposes of the Philippine Data Privacy Act of 2012, jperya is the personal information controller responsible for the data collected through jperya.net and its associated services. jperya determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data protection law.

jperya has designated a Data Protection Officer (DPO) who is responsible for overseeing data protection compliance, handling data subject requests, and serving as the point of contact for the National Privacy Commission (NPC). Contact details for the DPO are provided in Section 15 of this Privacy Policy.

jperya collects personal data across several categories. The table below summarises the types of data collected and the context in which collection occurs:

jperya collects your personal data through the following channels:

• Direct Provision: When you register a jperya account, complete KYC verification, submit a withdrawal request, contact customer support, or update your account settings, you provide data directly to jperya.
• Automated Collection: When you access jperya.net, our servers automatically collect technical data including your IP address, device identifiers, browser type, and session activity through server logs and cookies. See Section 10 for full cookie details.
• Payment Processors: When you deposit or withdraw funds using GCash, Maya, BPI, BDO, UnionBank, or other accepted payment methods, our payment processing partners may share transaction reference data with jperya to reconcile your account balance.
• KYC Verification Partners: jperya may use third-party identity verification services to cross-reference the documents you submit during KYC review. These services operate under strict data processing agreements with jperya.
• Fraud Prevention Services: jperya may receive risk signals from fraud detection partners to protect the integrity of the platform and prevent financial crime.

jperya processes your personal data for specific, legitimate purposes. We do not use your data for any purpose incompatible with those stated below:

• Account Management: To create, maintain, verify, and administer your jperya account, including authentication and security monitoring.
• Gaming Services: To provide access to our full range of games including JILI slots, live dealer tables, sports betting, sabong, and bingo.
• Payment Processing: To process deposits, withdrawals, and refunds through your chosen payment method (GCash, Maya, bank transfer, etc.).
• KYC & Age Verification: To verify your identity, confirm you are 21 years of age or older, and comply with PAGCOR regulations and Philippine AMLA requirements.
• Regulatory Compliance: To meet our reporting, record-keeping, and disclosure obligations to PAGCOR, the NPC, the AMLC, and other Philippine regulatory authorities.
• Fraud & Security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeover, and other unlawful activity on the jperya platform.
• Customer Support: To respond to your queries, resolve disputes, and maintain records of support interactions for quality and compliance purposes.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling and to enforce deposit limits, cooling-off periods, and self-exclusion requests in line with our responsible gaming commitments.
• Platform Improvement: To analyse usage data in aggregate form to improve the jperya platform, fix bugs, optimise load times, and develop new features.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where jperya has a legitimate interest and you have not opted out.

Under the Philippine Data Privacy Act of 2012, jperya relies on the following legal grounds for processing your personal data:

• Contractual Necessity: The majority of jperya's data processing is necessary to perform our contract with you — that is, to provide you with a functional gaming account and the services you have signed up for.
• Legal Obligation: KYC verification, AMLA transaction monitoring, and PAGCOR reporting are legally mandated activities. jperya must process certain personal data to remain compliant.
• Legitimate Interests: Fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics are carried out on the basis of jperya's legitimate business interests, provided these do not override your fundamental rights.
• Consent: Where jperya sends you marketing communications or uses non-essential cookies, this is done on the basis of your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jperya does not sell your personal data. We share personal data with third parties only where necessary and only under the following circumstances:

• Payment Partners: GCash, Maya, BPI, BDO, UnionBank, and other payment processors receive the transaction data necessary to process your deposits and withdrawals. These partners are contractually required to handle your data securely.
• KYC & Verification Services: Third-party identity verification providers receive copies of submitted ID documents solely for the purpose of verifying their authenticity and your eligibility to play.
• Game Providers: Game studios such as JILI, PG Soft, and Pragmatic Play may receive a pseudonymous player identifier and session data necessary to provide the game. They do not receive your full name, contact details, or financial data.
• Regulatory Authorities: jperya is required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities upon lawful request or as required by regulation.
• Fraud Prevention Networks: In cases of suspected fraud or money laundering, jperya may share relevant data with industry fraud prevention services to protect the platform and other players.
• Legal Proceedings: jperya may disclose personal data if required to do so by a court order, subpoena, or other binding legal process issued by a Philippine court or authority.

jperya retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. The following retention periods apply as a general guide:

After the applicable retention period expires, jperya will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

jperya implements a layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Our technical and organisational security measures include:

• TLS 1.3 Encryption in Transit: All data transmitted between your browser or mobile device and jperya's servers is encrypted using Transport Layer Security (TLS) 1.3 protocol.
• AES-256 Encryption at Rest: Sensitive personal data including KYC documents and financial records is encrypted at rest using AES-256 standards.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. jperya staff access is governed by role-based permissions, multi-factor authentication, and audit logging.
• Penetration Testing: jperya's platform undergoes regular security assessments and penetration testing by qualified third-party security professionals.
• Incident Response: jperya maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, jperya will notify the National Privacy Commission within 72 hours and affected players as required under the DPA.
• Staff Training: All jperya personnel who handle personal data receive mandatory data protection training and are bound by confidentiality obligations.

jperya uses cookies and similar tracking technologies on jperya.net to make the platform function correctly, remember your preferences, and help us understand how players navigate and use our services. Cookies are small text files placed on your device when you visit the site.

jperya uses the following categories of cookies:

• Strictly Necessary Cookies: Required for core platform functionality including session authentication, security tokens, and load balancing. These cannot be disabled without breaking the platform.
• Functional Cookies: Remember your language preferences, display settings, and whether you have accepted our cookie notice. These improve your experience but are not essential.
• Analytics Cookies: Help jperya understand aggregate usage patterns — which games are most popular, where players encounter friction, and how the platform can be improved. Data is collected in pseudonymised form.
• Marketing Cookies: Used to measure the effectiveness of jperya promotional campaigns. Marketing cookies are only placed with your explicit consent and can be withdrawn at any time.

You can manage your cookie preferences through the cookie settings panel accessible on jperya.net. You may also control cookies through your browser settings; however, disabling strictly necessary cookies will prevent the platform from functioning correctly.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jperya. You may exercise any of these rights by contacting our Data Protection Officer (see Section 15):

• Right to Access: You may request a copy of the personal data jperya holds about you, the purposes for which it is processed, and the third parties to whom it has been disclosed.
• Right to Correction: You may request that jperya correct any inaccurate or incomplete personal data held about you. Some corrections (e.g., name changes) require supporting documentation.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jperya's legal retention obligations under PAGCOR and AMLA regulations.
• Right to Object: You may object to jperya processing your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your rights override those interests.
• Right to Block: You may request that jperya suspend processing of your personal data while a correction or objection request is being resolved.
• Right to Data Portability: You may request that jperya provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Damages: If you have suffered harm as a result of jperya's unlawful processing of your personal data, you may be entitled to compensation under the DPA.
• Right to Complain: If you believe jperya has not handled your personal data in accordance with the DPA, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

jperya is strictly an adult gaming platform. In compliance with PAGCOR regulations, all players must be at least 21 years of age to register and play on jperya.net. jperya does not knowingly collect personal data from individuals under the age of 21.

During the account registration and KYC verification process, jperya verifies the date of birth provided by each player and requires submission of a valid Philippine government-issued ID to confirm age eligibility. Any account found to belong to a person under 21 years of age will be immediately suspended and all associated funds will be frozen pending investigation.

jperya primarily stores and processes personal data within secure data centre facilities. Where it is necessary to transfer personal data outside the Philippines — for example, to game providers or technology infrastructure partners whose servers are located abroad — jperya ensures that such transfers comply with the requirements of the Data Privacy Act of 2012.

Cross-border transfers are only permitted where:

• The recipient country provides an adequate level of data protection as recognised under Philippine law, or
• jperya has entered into a contractual arrangement with the recipient that imposes data protection obligations equivalent to those required under the DPA, or
• The transfer is necessary for the performance of jperya's contract with you (e.g., processing a game session with an overseas game provider), or
• You have given explicit consent to the specific transfer after being informed of the risks.

jperya reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in Philippine data protection law, new jperya services or features, changes in our data processing practices, or feedback from the National Privacy Commission.

When jperya makes material changes to this Privacy Policy, we will notify registered players via email or through a prominent notice on jperya.net at least 14 days before the changes take effect. The updated policy will always be available at jperya.net/privacy-policy with the effective date clearly displayed at the top of the document.

Your continued use of the jperya platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should cease using the platform and may request account closure by contacting customer support.

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or want to report a privacy concern, please contact jperya's Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the jperya.net support widget
• Subject Line: Please include "DATA PRIVACY REQUEST" in the subject of your email so our DPO can prioritise your message.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated. The NPC can be reached through its official website at privacy.gov.ph (note: jperya does not control that site and it is referenced here for regulatory information purposes only).